RECENT QUESTIONS

recent questions

Q.  What is Lexus Plus?

A.  Lexus Plus is car buying and servicing re-imagined.  Lexus of Bellevue is the only Lexus dealership in the Northwest that operates as a Lexus Plus dealership.  Simply stated, we offer our most competitive price upfront on everything in the dealership!  We also provide you with one point of contact throughout your visit.  This is all about transparency, trust, and saving you time!  Click here to learn more about Lexus Plus (link)


Q.  Are you open?

  • A.  YES!  WE ARE OPEN AND HERE TO HELP!  We are considered an essential business because we provide repair services, financial services, and other essential automotive services for our guests. All of our departments are open! Our hours are Monday through Saturday, 7am to 6pm in service and Monday through Saturday 9am to 8pm in sales.  Sunday we are open in sales only from10am to 7pm.  Please feel free to call us for any sales or service needs at 425-223-4178 (service) 425-533-2147 (sales) or schedule service here.

 

Q.  What if I need service but I do not want to come to the dealership?

  • A.  We have been able to arrange for vehicle pickups in order to service our guests who are not able to make it in to the dealership. We have a limited staff at this time so we just ask that you give us 48 hour notice and be flexible with pickup and drop off times as we will be arranging these pickups on demand. Please note that not all of our services will qualify for pickup.

 

Q.  Can I purchase parts online?

  • A.  At this time we do not offer maintenance parts online but we can take a phone order and have parts available for quick pick up. Our parts department is open and available for you to visit, to contact our parts department call 425-533-9049.

Q.  Do you have any service specials going on right now?

A.  Yes we do!  Please click here (service specials).  We are a Lexus Plus dealership which means all of our specials apply to every applicable guest vehicle!

 

Q.  Do you offer remote test drives? 

  • A.  YES! We are open to everyone and we are following all of the known guidelines to ensure the well-being of our guests and employees! If you feel more comfortable arranging a test drive off site, please contact our sales team and we will coordinate a time to bring the vehicle to you.  Our showroom hours are Monday - Saturday 9-8 and 10-7 on Sundays. We are also open 24/7 through our online store. Contact us for any sales needs at 425-533-2147 or send us an email Contact Our Sales Department.

 

Q.   What if my lease is ending?  What are my options?

  • A.   We have a dedicated team that handles our leasing portfolio.  If you have any question about your lease end options, please give us a call at 425-533-2147 or stop in and ask for our retention team!

Q.  Is now a good time to purchase or lease a new or used car?

A.  Now may actually be on of the best times to buy a new or pre-owned vehicle in recent memory.  Please click here to learn more about why this may be the case. 

 

Q.  Is your Car Wash open?

  • A.  After almost 13 years and over 1 million car washes, it is time for us to upgrade our VIP car wash!  With the goal of continuing to provide our guests a world-class ownership experience, we will be installing a brand new car wash system and continue to be one of the only automotive retailers in the Seattle area offering on-demand car washes for our guests.  This state-of-the-art system will provide a higher level of cleaning in a shorter period of time, while being completely touch-less. Our current car wash is down while we work towards the re-opening of our brand new VIP car wash. Please continue to monitor our Facebook page as we will provide more details, including ETA, in the near future.

Q.  Do you offer any vehicle sanitization services?

A.  Yes we do!  Contact our service department to learn more about our Bio Pledge treatment.

 

Q.  What are you doing to keep clean/ensure a healthy working environment?

  • A.  We are constantly updating our sanitation practices to follow directives provided by the CDC and local health authorities.  In addition, here are some things we are doing to ensure the well-being of our employees and our guests. All employees are following recommended social distancing guidelines. All employees are required to wear a mask.  Masks are also made available for guests upon arrival. Work stations are removed of personal items and continuously cleaned and sanitized throughout the work day. Continuous sanitization is completed of all frequent contact points throughout the facility including: door handles, countertops, phones, keyboards, light switches, etc. Employees are encouraged to wash/sanitize their hands frequently. Hand sanitizer has been provided in many locations throughout the dealership and is at most public-facing work stations. Vehicles will be wiped with disinfectant on steering wheel, shifter knob, door handles, and window switches prior to delivery to customer. Steering wheel covers, seat covers, and floor covers are being applied to every vehicle prior to employee use. Disposable gloves will be made available for both employee and customer use while at the dealership. We have also included additional staff that sanitizes all high touch surfaces throughout our facility multiple times per day. Please feel free to contact us with any additional questions. Please feel free to check out this video with our most recent safety measures.
jason vena.jpg 
Jason Vena
General Manager

CONTACT

Lexus of Bellevue

101 116th Ave SE
Bellevue, WA 98004

 

HOURS

Sales Hours

425-533-2147

Service Hours

425-223-4178

Parts Hours

425-533-9049

Dealership Information